Customer Service Cloud
The customer service cloud solution
which lets you keep your current phone system.
All-in-one customer service platform
"Over the top" cloud-based service
Grows with your business needs
Complete management included
Take your customer service efforts to the next level with Accent's Customer Service Cloud. A cloud-based platform designed to enhance your customer service efforts delivering voice, chat, SMS text messaging, real-time insights, historical reports, and more.
MOBILE CUSTOMER SERVICE
Communicate with your customers and provide great support wherever required. Phone calls, chat, team collaboration, web chat, and more are integrated directly into the CSC mobile app to enable you and your customer service team to help your customers anytime and anywhere.
Want to take you customer service beyond just answering the phone? Our enhanced customer service apps allow you to differentiate your customer service experience and continually improve your service delivery.